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Learning Outcomes

Top The course has been designed to enable you to:

appreciate the complex nature of communication;
understand key communication concepts and principles including the importance of audience-centred communication;
produce clear, effectively organised, well thought out and convincing business letters/email messages and reports/proposals on matters related to real estate;
make clear and impactful formal presentations;
discuss ideas clearly and confidently at meetings/negotiations; and
develop effective interpersonal skills and intercultural awareness.

Prerequisites

TopStudents required to take ES1000 and ES1102 must clear those courses first before taking ES2007D.

TopYou will attend an introductory lecture, tutorials and teacher-student conferences on this course. You will also view screencast lectures on topics covered in the course.

Introductory Lecture
A one-off introductory lecture at the start of the semester will present an overview of the course and outline the course demands and expectations. Attendance for this lecture is compulsory.

Screencast Lectures Through screencast lectures, key concepts, principles and strategies will be introduced to you. It is important that you watch all relevant screencasts to ensure that you are adequately prepared for tutorials.

Tutorials
You will attend two tutorials each week, with each tutorial scheduled for two hours. You will be given opportunities to apply and practise principles and strategies to activities or tasks that have been specially designed for you before you begin your work on any assignment.

To benefit the most from these tutorials, please complete any preparatory work including reviewing relevant screencasts and recommended readings before you come to class. In addition, please take an active part in any class discussions. The more you are engaged, the more you will learn and the more interesting the tutorials will be for the entire class, yourself included.

An important part of learning on ES2007D involves self and peer evaluations. These will provide you with the opportunity to critically reflect on crucial aspects of the assigned tasks and receive useful feedback on your work while at the same time develop your ability to learn independently.

Teacher-student conferences
In teacher-student conferences, you get the opportunity to discuss your work with your teacher in smaller groups and discussions are therefore focussed to specifically address your needs and answer your queries.

Schedule

TopPlease click on http://blog.nus.edu.sg/es2007d/course-schedule-2/ to view your course schedule.

Syllabus

TopAs a professional in real estate/project and facilities management, you will need to communicate with a variety of people in carrying out your work – tenants, lawyers, customers, agents, building architects and contractors, developers, etc. The ability to communicate effectively with each group will not only help you get things done but will also help you gain recognition and advancement in your career. The ES2007D Professional Communication course is a customized core module for students in the School of Design and Environment (Real Estate) of NUS. It has been specially designed to help you develop your writing and oral skills to prepare you effectively for your prospective career.

The following topics will be covered:

The Communication Process
Email/Letter Writing
Report/Proposal Writing
Job Interview Skills
Meetings/Negotiations
Interpersonal and Intercultural Skills
Oral Presentation Skills

Assessment

TopYour performance on this course is based on 100% continual assessment (CA). The CA breakdown is as follows:

Assignment	CA %
Business Letter / Email (Individual)	10%
Report / Proposal (Group)	20%
Meeting and Interpersonal Skills (Individual)	15%
Oral Presentation 1 (Individual)	15%
Oral Presentation 2 (Individual & Group)	30%
Participation	10%

Your class participation is assessed based on your contributions to class discussions including your preparedness for tutorials, your participation in our IVLE Discussion Forums, and the quality of your peer evaluations and personal reflections.

Preclusions