Basically, the instructional format will be a dialogue, regarding the assigned material, between the students and the instructor. It is important to note that the foundation of strong class participation is adequate preparation. We will devote some of the time to the discussion of case studies to develop and evaluate your abilities to apply the theory and techniques in a managerial setting. There will also be a term project, written analyses of cases and a final examination.
All managers find that evaluation is one of their most difficult tasks. Not only must managers evaluate others, but they must also evaluate their own performance. In the operations management course the evaluation burden falls both on your shoulders and also on those of your instructor who will expect you to keep up on a day-to-day basis. You should not let anything slide by which is not conceptually clear to you. At every stage make sure you understand what is happening. Be honest with yourself. Spend the necessary time and energy and make sure you get the best possible learning from your efforts.
Following are the standards and tests for the operations management course to facilitate the evaluation process.
Preparation for and participation in class are vital parts of the development of your abilities to manage day-to-day situations; to identify, analyse and solve problems; to communicate ideas; to use basic concepts and tools; and to develop an overall managerial point of view. We expect you to develop your knowledge and skills to the point where you can participate freely, confidently and positively in class discussions about the form, use, and applicability of basic analytical tools.
Your instructor expects you to come prepared at all times to participate with meaningful contributions on a voluntary basis and/or when called upon. Your participation in class will provide the basis for the judgement of your instructor of your normal level of day-to-day preparation. If there is any reason why you feel you cannot make contributions during class discussions it is your responsibility to bring this to the attention of you instructor and get assistance. We believe that only through regular attendance and continuous repetitions of this process will you become comfortable in dealing with operations management issues.
We will judge you to have attained an acceptable level of development if you make meaningful contributions to many classes. We define meaningful contributions as comments, questions, or analyses intended to advance the general class understanding of the concept, its major problems and key factors to consider, and appropriate decisions or plans of actions. Content, that is what you say, is as important as how you say it.
Each written case must be type written and a maximum of five double-spaced pages plus appendices, charts and graphs. We will grade the cases for writing style as well as analysis, recommendations and conclusions. The written case reports are due in the beginning of the class for respective case discussion.
We have a midterm and a final examination in this course. The exams will consist of case(s) and numerical questions. We will require you to identify problems or challenges in the situation, analyse the given information, determine and evaluate alternative solutions, and develop a plan of action based on case information and your analysis. We will judge your performance on conciseness and clarity of presentation, selection of major problems, accuracy of analysis, use of analytical tools, and the soundness of chosen plans of action. As each case is different, it is difficult to state the specific terms of evaluation. However, we will generally apply the following criteria. To be considered acceptable the exam should:
Identify and analyse the major challenges and problems in the case,
Identify your key assumptions, recognising that your assumptions must be necessary, realistic and consistent with the information given in the case,
Use appropriate analytical tools correctly. Sources of data used in calculations and the units used should be clearly identified,
Demonstrate that arguments used to accept or reject any alternative solutions are consistent with the assumptions and calculations you have made, and are consistent with your prior interpretations of case information, and
Present and explain a viable plan of action consistent with the preceding analysis.
Class Contribution 15%
Group Project 20%
Written case analyses 15%
Final Exam 50%