COMMUNICATION AND INFLUENCING SKILLS FOR MANAGERS
2015/2016, Special Term I
Non-Faculty-Based Departments (Ctr For English Language Communication)
Modular Credits: 4
By the end of the course, students should be able to:
understand the basic principles of leadership communication, audience-centred communication, persuasive communication (ethos, logos, and pathos), active and reflective listening, and interpersonal and intercultural communication, with special focus on Asia; and
apply principles and strategies learnt to specific areas of management communication – leading teams and/or projects, building relationships and trust, presenting and pitching ideas to create buy-in, mentoring, motivating and inspiring subordinates, winning support and securing cooperation, and communicating across cultures.
The module aims to develop students, as future managers, in the core competencies needed to communicate with influence in order to build trust, gain cooperation and support, secure loyalty and commitment, and motivate and inspire positive change in the 21
century workplace that is characterised by constant change and cultural diversity. The module will discuss pertinent management communication principles, concepts and strategies and provide opportunities for their application in hands-on tasks and assignments in an immersive experience within a company simulated environment, where critical high-stakes communication is weaved into more rountine day-to-day workplace communication, mimicking the situations managers encounter in real-life.
For more information on the module, please click
Workload Components : A-B-C-D-E
A: no. of lecture hours per week
B: no. of tutorial hours per week
C: no. of lab hours per week
D: no. of hours for projects, assignments, fieldwork etc per week
E: no. of hours for preparatory work by a student per week