News & Updates

Changes to CIT & LumiNUS Support Channels 08 Aug 2019

With the launch of LumiNUS and the growth of other Centre for Instructional Technology (CIT) services, we have restructured our support channels.

Current support channels

We have various service desks for our services. These will continue to be the fastest way to get help for services that CIT manages (NUSNET login required):

If you wish to email, please contact itcare@nus.edu.sg. NUS IT Care will route issues to CIT. We will handle these via the respective service desk. You may also call NUS IT Care at 6516 2080.

Removed support channels

citivle (IVLE Web Master) and cithelp (CIT Help) email addresses will not be used for support requests. IVLE Web Master is a legacy email address which will now be used for outbound emails and administering several external services.

IVLE Staff Help and IVLE Student Help Desks have been removed now that IVLE is in staff-only mode.

You may use one of the current support channels listed above instead.

IVLE goes into staff-only mode, Sun 4 Aug 29 Jul 2019

IVLE will go into staff-only mode on Sunday, 4 August 2019.

Staff and students should use LumiNUS from AY2019/2020 onwards.

Staff can still log into IVLE if they wish to download past materials.

Students may want to refer to this page for further details.

NUS Bug Bounty Challenge 16 Jul 2019

Calling all students to join the Bug Bounty Challenge by 8th Aug and stand a chance to win attractive cash prizes, extra marks, sponsorship to security conferences and a place in hall of fame. Hurry! Sign up now at https://hackerone.com/users/sign_up with your NUSNET ID.
Prepare for the challenge by learning the ropes of hacking at https://www.hacker101.com.
Read up more about the challenge here.

IVLE Regular Maintenance Schedule

IVLE reserves a weekly maintenance schedule every Tuesday 0300 hrs - 0700 hrs.

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